The NHS values
- Working together for patients
- Respect and dignity
- Commitment to quality of care
- Improving lives
- Everyone counts
Job area information
Did you know there are many support roles in the NHS? Some roles involve providing direct care for patients whilst other roles involve back office roles either in a hospital setting, in the community or in a GP Practice.
Working in reception is one of many administrative support roles which provide essential support to doctors, scientists, nurses and other healthcare professionals.
There is a wide choice of roles and places to work. You might enjoy dealing with patients and their relatives, for example as a receptionist in a clinic or a clerk on a ward. Alternatively, you might prefer working closely with a consultant as a medical secretary.
Staff working in administration can be found in a variety of locations. Depending upon the job that you do, you could be based:
- in a hospital administration office with no patient contact
- in an outpatient clinic
- on a hospital ward
- in a central records department in a busy hospital
- in a GP surgery
- in a specialist community clinic
Watch this video to find out more about working in a reception role.